MRTA welcomes the Education and Quality of Life of the Blind Promotes Foundation and the General Service Center of the Association Assembly of the Blind for Occupation Promotion, in exchanging opinions about traveling on the mass rapid transit system for the visually impaired people

23 February 2567

On February 23, 2024, Mr. Vithaya Punmongkol, Deputy Governor (Operations) of Mass Rapid Transit Authority of Thailand or MRTA and representatives of Bangkok Expressway and Metro Public Company Limited (BEM) welcomed Mr. Surin Kaekhunthod, President of the Education and Quality of Life of the Blind Promotes Foundation and Mr. Adirek Chingchai, President of the General Service Center of the Association Assembly of the Blind for Occupation Promotion, who came to discuss and exchange opinions of the visually impaired regarding their travel experiences on the MRT system. In the view of the foundation, the mass transit system responds well to the lifestyles of the visually impaired users who must commute to work and it allows the users to know the time of arrival at their destination in advance. They were impressed by the service of the station staff, who always provide convenience and great care to them. On this occasion, the Education and Quality of Life of the Blind Promotes Foundation and the General Service Center of the Association Assembly of the Blind for Occupation Promotion presented a certificate of honor to MRTA to express their gratitude for providing assistance and facilitation to disabled people in traveling on the MRT system.

Mr. Vithaya Punmongkol, MRTA Deputy Governor (Operations), gave assurances to representatives that for all 4 MRT lines under the responsibility of the MRTA, namely Blue Line, Purple Line, Pink Line, and Yellow Line, MRTA will maintain the service standards so that all groups of passengers can access the convenient, fast, and safe travel, and MRTA is willing to listen feedback from all groups of passengers and use it to improve service quality.

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